ROCK THE KOOTENAYS

Festival Policies
​General Festival Information
WILL CALL/BOX OFFICE
​The box office/will call will be located outside of Western Financial Place and will be open:
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Friday, August 11, 2023 (2:00pm – 8:30pm – gates do not open until 5:00pm)
Saturday, August 12, 2023 (1:30pm – 8:30pm)
Sunday, August 13, 2023 (1:30pm – 8:30pm)
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Full weekend ticket packages are not digital and can be picked up in person at the gates when the box office opens.
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Single-day tickets are available to transfer electronically through the Ticketmaster app. Need help transferring? Click here.
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To pick up tickets, you are required to present valid government photo ID, as well as quote the phone number on your account.
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Rock the Kootenays will take place RAIN or SHINE. All acts of advertising have confirmed their appearance; however, acts or set times are subject to change without advanced notice. There will be no refunds or exchanges resulting from festival schedule changes.
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Rock the Kootenays is not responsible for lost, stolen, or forgotten passes.
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The festival venue is a non-smoking venue.
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All guests and bags are subject to search.
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Remember to bring a lawn chair. Seating is not provided nor available for rent.
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Cool down location: Western Financial Place will be open. Cooling misters will be on site.
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Rock the Kootenays reserves the right to refuse entry to any guest at management’s discretion.
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No public nudity or lewd conduct will be tolerated, if in violation you will be removed from the festival site.
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All people attending Rock the Kootenays do so at their own risk. No liability is assumed by owners, managers, promoters, sponsors, or others associated with the event.
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Any unauthorized use or resale of Rock the Kootenays branding/logos is strictly prohibited.
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ALLOWED AT ROCK MAPLE RIDGE:
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Empty refillable water bottles
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Lawn chairs (seating is not provided)
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Non-pro cameras (no detachable lenses)
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Bags (smaller than 12x12x12”)
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Hats
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Sunscreen and bug spray
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Rain umbrellas
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Blanket
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Children (with valid festival ticket)
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Service animals (must be accredited or certified)
NOT ALLOWED AT ROCK MAPLE RIDGE:
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NO weapons (knives, ammo, pepper spray, mace, etc.)
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NO outside food and beverage
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NO chains or chain wallets
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NO large beach umbrellas
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NO audio recording devices
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NO professional cameras with detachable lenses
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NO tripods or selfie sticks
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NO illegal drugs or drug paraphernalia
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NO laser pointers
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NO coolers or large containers
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NO flags
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NO large signs
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NO discriminative or appropriative Items
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NO animals
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NO fireworks
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