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Music festival

Festival Policies

General Festival Information

 

WILL CALL/BOX OFFICE

The box office/will call will be located outside of Western Financial Place and will be open:

Friday, August 11, 2023        (2:00pm – 8:30pm – gates do not open until 5:00pm)

Saturday, August 12, 2023    (1:30pm – 8:30pm)

Sunday, August 13, 2023    (1:30pm – 8:30pm)

  • Full weekend ticket packages are not digital and can be picked up in person at the gates when the box office opens.

  • Single-day tickets are available to transfer electronically through the Ticketmaster app. Need help transferring? Click here.  

  • To pick up tickets, you are required to present valid government photo ID, as well as quote the phone number on your account.

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  • Rock the Kootenays will take place RAIN or SHINE. All acts of advertising have confirmed their appearance; however, acts or set times are subject to change without advanced notice. There will be no refunds or exchanges resulting from festival schedule changes.

  • Rock the Kootenays is not responsible for lost, stolen, or forgotten passes.

  • The festival venue is a non-smoking venue.

  • All guests and bags are subject to search.

  • Remember to bring a lawn chair. Seating is not provided nor available for rent.

  • Cool down location: Western Financial Place will be open. Cooling misters will be on site.

  • Rock the Kootenays reserves the right to refuse entry to any guest at management’s discretion.

  • No public nudity or lewd conduct will be tolerated, if in violation you will be removed from the festival site.

  • All people attending Rock the Kootenays do so at their own risk. No liability is assumed by owners, managers, promoters, sponsors, or others associated with the event.

  • Any unauthorized use or resale of Rock the Kootenays branding/logos is strictly prohibited.

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ALLOWED AT ROCK MAPLE RIDGE:

  • Empty refillable water bottles

  • Lawn chairs (seating is not provided)

  • Non-pro cameras (no detachable lenses)

  • Bags (smaller than 12x12x12”)

  • Hats

  • Sunscreen and bug spray

  • Rain umbrellas

  • Blanket

  • Children (with valid festival ticket)

  • Service animals (must be accredited or certified)

     

NOT ALLOWED AT ROCK MAPLE RIDGE:

  • NO weapons (knives, ammo, pepper spray, mace, etc.)

  • NO outside food and beverage

  • NO chains or chain wallets

  • NO large beach umbrellas

  • NO audio recording devices

  • NO professional cameras with detachable lenses

  • NO tripods or selfie sticks

  • NO illegal drugs or drug paraphernalia 

  • NO laser pointers

  • NO coolers or large containers

  • NO flags

  • NO large signs

  • NO discriminative or appropriative Items

  • NO animals

  • NO fireworks


 

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